LightRiver’s flexOPS™ provides software-enabled, network surveillance, troubleshooting, mitigation, maintenance and provisioning, taking action before related issues are service disrupting and/or reduce the impact of those impairments that are unavoidable.

flexOPS™ leverages netFLEX® and/or a variety of OEM Vendor Network Management platforms for data collection and analysis, effectively informing a LightRiver Network Health Engineer to respond appropriately. LightRiver has been focused for more than 25 years on making complex networking simple, and delivers technology support for multi-vendor and multi-generation infrastructure, from current Open Optical and disaggregated network architectures, through MPLS Routers, ROADM, DCI, Line Systems, Pluggables and broader.

UH-OH… WAVES DOWN AGAIN?

Today’s Network Operations organizations are hard pressed to keep up with the demands of network growth, customer requests and base level event and alarm handling, let alone maintaining current software versioning in active NMS and Network Equipment. As a result, network assurance and engineering teams are often reactive in nature, waiting-and-watching for something to break, swivel-chairing between disparate supplier management systems or associated direct interfaces (i.e CLI) and not ready to take on proactive network management.

LightRiver provides proactive monitoring and sustaining engineering services for network health for companies that are not ready to invest in a network management system nor staffed to proactively manage their critical Packet Optical Network infrastructure and customer services, while growing their technology and customer footprints.

Introducing flexOPS™…

LightRiver’s flexOPS™, provides software-enabled, network surveillance, troubleshooting, mitigation, maintenance and provisioning, taking action before related issues are service disrupting and/or reduce the impact of those impairments that are unavoidable.

flexOPS™ leverages netFLEX® and/or a variety of OEM Vendor Network Management platforms for data collection and analysis, effectively informing a LightRiver Network Health Engineer to respond appropriately. LightRiver has been focused for more than 25 years on making complex networking simple, and delivers technology support for multi-vendor and multi-generation infrastructure, from current Open Optical and disaggregated network architectures, through MPLS Routers, ROADM, DCI, Line Systems, Pluggables and broader.

Introducing flexOPS™…

LightRiver’s flexOPS™, provides software-enabled, network surveillance, troubleshooting, mitigation, maintenance and provisioning, taking action before related issues are service disrupting and/or reduce the impact of those impairments that are unavoidable.

flexOPS™ leverages netFLEX® and/or a variety of OEM Vendor Network Management platforms for data collection and analysis, effectively informing a LightRiver Network Health Engineer to respond appropriately. LightRiver has been focused for more than 25 years on making complex networking simple, and delivers technology support for multi-vendor and multi-generation infrastructure, from current Open Optical and disaggregated network architectures, through MPLS Routers, ROADM, DCI, Line Systems, Pluggables and broader.

  • Offload network monitoring and troubleshooting to an Intelligent Software Platform
  • Personalized touch for proactive network awareness and automated analysis and remediation
  • Network health insights and reporting for performance, inventory/confi, capacity management and more customer defined priorities throughout the process

Priced According to nFaaS Capacity model w/DB

Network Event Monitoring

Real-time Network Monitoring & Observability

  • Custom Notifications for real-time reactive trouble reporting
  • Custom notifications for proactive monitoring
  • Custom notifications for capacity changes
  • Automated Network Element DB backups
  • Automated Optical and Service Layer Performance Monitoring (PM) collection & trending
  • Automated Worklists for chronic monitoring, repeat report tracking, or custom worklist rules
  • Automated Capacity & hardware inventory reporting

Priced According to nFaaS Capacity model w/DB

Network Monitoring & Fault Management

waveWATCH

Real-time monitoring & diagnostics for network Issues and capacity management

  • Automated reactive and proactive troubleshooting of optical network problems
  • Alarm Event Correlation and Suppression
  • Automated Trouble Resolution
  • Historical circuit analysis tool (CAT) snapshots
  • Suggested next steps included with notification for external ticket systems, automated dispatching, field notification, etc.
  • Worklists for tracking POWRCAT troubles+ additional worklists for chronic monitoring, repeat report tracking, or create your own worklist rules

Priced as a o/o of Annual OEM NMS SW RTS

NMS Managed Software

Quarterly installation & change management of:

  • NMS patches & security updates
  • NMS Server OS patching
  • NMS Hypervisor patching

Annual NMS Major Version Upgrades

Transform Your Network Management with flexOPS

LightRiver flexOPS™ offers optimization and maintenance solutions for the whole lifecycle of intelligent networks to materially improve the performance, reliability, efficiency, and resiliency of customer networks.

Solutions for the whole lifecycle of intelligent networks.

The Challenge: Navigating Complex Network Ecosystems

Today’s networks are more critical than ever. So why is that so many organizations struggle to manage networks in a proactive fashion following best practices?

Modern networks are a labyrinth of multiple vendors, technologies, and interdependencies. As environment size and complexity increases, it becomes more challenging to effectively maintain and optimize these systems using traditional methods. Many teams struggle to prioritize proactive maintenance when faced with these growing challenges.

  • Navigating Complex Network Ecosystems – Modern networks involve multiple vendors, technologies, and interdependencies. Without expert guidance, managing changes across this complexity becomes overwhelming.
  • Balancing Innovation and Stability – Pressure to adopt new technologies, or integrate disparate systems, while maintaining network reliability is intense. Striking this balance requires specialized knowledge that is difficult to maintain in-house.
  • Scaling Resources to Match Demand – Change requirements fluctuate, making it challenging to maintain an appropriately sized team. Building and retaining a team with diverse expertise across all network elements is costly.
  • Mitigating Costly Downtime Risks – Even minor changes can lead to significant outages if not effectively managed. Often teams lack the tooling or processes needed to identify potential impacts proactively.
  • Keeping Pace with Regulatory Compliance – Constantly evolving industry regulations demand rigorous change documentation and lifecycle management practices. Staying current and compliant is a full-time job that diverts resources from core operations.

Overcoming the ‘Firefighting’ Mindset – Reactive approaches to network management lead to accumulated technical debt. Breaking this cycle requires a proactive strategy that is difficult to implement while handling daily operations.

The Solution: flexOPS Complete

LightRiver’s flexOPS provides software-enabled network insights, troubleshooting, mitigation, optimization, maintenance, and provisioning.

This service enables teams to manage networks proactively, acting before issues become service disrupting and/or reduce the impact of unavoidable impairments.

Our mission is to provide your team with the expertise, tools, and processes needed to maintain and optimize critical networks, ensuring your infrastructure not only meets but exceeds the demands of your business.

  • Proactive Innovation: Implement cutting-edge technologies and best practices without compromising reliability.
  • Improved operations: Gain new capabilities to improve the operations management of your transport networks.
  • Best Practice Change Management: Minimize disruptions and risks of unintended consequences.
  • Expertise On-Demand: Access LightRiver’s team of networking experts, freeing your team to focus on core business.

Continuous Improvement: Facilitate ongoing network optimization with regular visibility of progress.

Delivered by Humans, Powered by Software

Our expert engineers combine their experience in building and maintaining networks with insights and analytics from netFLEX®, Prism, and a variety of OEM Vendor NMS platforms to identify trends, potential issues, and actionable opportunities to improve networks. We leverage best practices in change management and project management to track and report on progress against these opportunities to ensure the continual improvement of networks.

LightRiver has been focused for more than 25 years on making complex networking simple. We support multi-vendor and multi-generation infrastructure, from current Open Optical and disaggregated network architectures, through MPLS Routers, ROADM, DCI, Line Systems, Pluggables and broader.

Ready to Revolutionize Your Network Management?

Do not let the complexities of network changes hold your business back. With flexOPS, you can ensure your network is always performing at its peak, adapting to new technologies, reducing risks of downtime, and driving your business forward.

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