Software Sales Engineer

posted on: August 6, 2025

Internal Job Code: (N044)

Location

Summary/Objective

The Software Sales Engineer is responsible for supporting sales teams with product positioning, evaluating customer project requirements, sizing software solutions, performing product demonstrations, and winning the confidence of customer prospects. The Software Sales Engineer is expected to have a strong background in Network Management Systems and Networking software.

Salary Range

$110k – $120k

Job Functions

Required Responsibilities include, but are not limited to:

• Act as the primary technical resource for the sales team in customer engagements for LightRiver Software Solutions
• Lead technical discovery sessions to gather customer requirements and map solutions to business needs
• Deliver high-impact product demonstrations tailored to customer environments
• Create and present solution architectures, integration strategies and technical documentation for proposals and RFP responses
• Collaborate with product management and engineering to relay customer feedback and influence product roadmap
• Support proof of concept (PoC) deployments, trials and pilot projects, ensuring customer success from technical evaluation to deployment
• Participate in sales discussions over audio/web conference or in live meetings
• Perform demonstrations or POC’s over web conference or live meetings
• Win the confidence of colleagues and client prospects as an expert technical resource
• Assist sales in pricing, proposing, and SOW creation
• Interface with other departments regarding product development and implementation
• Provide timely project updates to internal engineering and project managers
• Provide product, systems, and technical training to new and existing employees on an as needed basis
• Conduct ongoing technology assessments, research new network related products and features, and develop cost effective recommendations and plans for optimizing the deployment process

Competencies

• Minimum of 3 years of relevant work experience
• Strong understanding of Technical Software sales; network or Information Technology software is preferred but not required
• Basic understanding of Network Management Systems from a major vendor (Cisco, Juniper, Ciena, Nokia, etc) is preferred
• Familiarity with network technologies including IP/MPLS, optical transport, SNMP, NetConf/YANG and REST APls
• Demonstrated experience supporting sales efforts with technical presentations and solution design
• Excellent written and verbal skills with the ability to explain complex topics to varied audiences.
• Good organizational and interpersonal skills
• Ability to accurately follow documented procedures
• Aptitude to learn new technologies as they are incorporated into the system

Supervisory Responsibility

• This position has no supervisory responsibilities but does coach and mentor for other positions in the department.  

Work Environment

• This position operates from either a LightRiver office or remote home office. Applicant must have access to broadband internet and an appropriate working area to conduct the job functions noted above. Travel for sales support and customer presentations will be required on an as needed basis.   

Physical Demands

• There are no persistent physical demands for this position. This position requires the ability to occasionally lift ~50 lbs. for the installation, racking, and/or mounting of vendor equipment for lab or POC work.

Travel

• A moderate amount of Travel within the continental US is expected for this position to support relevant sales engagements.  

Education/Experience

• Bachelor’s degree in engineering, telecommunications, or computer sciences from a four-year college or university, or one-to-two years of related experience and training, or an equivalent combination of education and experience. 

Language Ability

• Read, analyze, and interpret business, professional, and technical documents.
• Clearly write technical proposals, procedure manuals, testing plans, and other business correspondence.
• Effectively present technical information and respond directly to questions.

Requirements

• Valid Driver’s License 
• Satisfactory results of drug screen and background check 

Equal Employment Opportunity Policy

LightRiver Technologies is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

LightRiver Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.