When Global Capacity, the leading connectivity as a service company, realized they needed one more piece to confidently complete the puzzle of connecting the cloud, they chose LightRiver and Ciena without hesitation. Global Capacity had already built their award-winning One Marketplace™ that connects business locations to high-value destinations across a highly-interconnected network aggregation platform. The only thing standing in their way now was scale. They needed a higher-speed all Ethernet backbone, and they needed it fast. With the combination of Ciena’s technology, which moves traffic at a faster pace and increases Global Capacity’s provisioning and protection capabilities, and LightRiver’s ability to design, stage, test and turn-up to deliver it all, the puzzle becomes complete.
To ensure a “better customer experience” and guarantee on-time turn-up, Global Capacity, Ciena, and LightRiver worked closely together to deliver the solution. The Ethernet backbone was completed on time and without issues. The result of LightRiver and Ciena’s lightning fast execution and expertise provides Global Capacity with a more enhanced network and the ability to migrate customers to their improved Ethernet network to deliver better customer experiences around service management.
Read the full Customer Story here.