Equipment Source, Warehouse, Inventory Management and Logistics, including Warranty and Technical Support tracking
With over 18 years focused purely on optical transport, LightRiver has developed specialized skills in identifying roadmap trends, technology and roadmap advantages, world class development, planning tools and manufacturing, as well as terms that allow for profitable growth and network stability and predictability.
This focus has provided LightRiver with preferred, direct purchasing, access to the leading, Tier 1 products produced today for mission critical networks, with privileged access to technology, products, development, pricing, support and training.
Our existing purchase agreements, and EDI connectivity to individual manufacturers, shorten decision and execution cycles, and aggregate the purchases we make across our hundreds of customers to the price/value benefit of our individual clients.
All equipment is shipped to a LightRiver’s facility initially, organized in an orderly manner, and managed efficiently by inventory control experts. All growth parts are checked in, bar coded and scanned into our database for storage, shipment or kitting. When following LightRiver FBN, any failed parts are identified and replaced early in the process, without the need for extended stays at customer sites, extra trips to remote locations or increased expense for customer escorts.
When an FBN system has been successfully integrated, commissioned, custom tuned, tested and quality-checked, it is disconnected, packed and shipped to each customer site in the safest and most efficient manner possible – with the equipment remaining in either shelves, racks or cabinets. As part of LightRiver’s proprietary Factory Built Network methodology, custom shipping crates have been developed which allow virtually all fiber patch cords to remain in place. Final field deployment and testing are completed quickly and effectively, and with minimal failures or delays.